Benchmarking is a key mechanism to obtain fair-market assurance on the solution, cost, quality, and/or terms of engagement with third-party or inhouse sourcing models. It is baked-in as an intervention point in almost all third-party contracts and inhouse shared services governance.
Despite the importance of benchmarking in the shifting sands of technology, talent, and terms, it is the most marginalized agenda–undertaken almost as a check-box item with barely any rigor given to proofing the efficacy of the benchmarks.
Are your benchmarks based on research or polling data? OR are they derived from real-world advisory transactions
When was the last time your benchmarker participated in an active sourcing transaction
Can anyone in the enterprise, provider, or legal community vouch for your benchmarker’s involvement in a live transaction
Does your benchmarker have the experience to secure the benchmarks by leading downstream execution, if required
Unlike any other benchmarking offering in the IT, Business Process, or Global
Capability Center landscape, HEX benchmarks are solely mined from actual transactions by senior sourcing advisors. Therefore, you are armed with practical benchmark intelligence and advisory leverage on your side, not theoretical vaporware.