- Lead Principal, VMO & IT Transformation Advisory
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Principal, VMO and IT Service Design, WGroup (Wavestone)
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Principal, ITSM, OCM and Digital Transformation, ISG
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Chief Architect, ITSM, Boeing
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~25 years of industry experience in managing IT operating models and governance frameworks including ITSM/ITIL, SIAM, CoBiT, and IT4IT
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Prosci Change Management and PMP certified professional