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- Lead Principal, VMO & IT Transformation Advisory
- Principal, VMO and IT Service Design, WGroup (Wavestone)
- Principal, ITSM, OCM and Digital Transformation, ISG
Chief Architect, ITSM, Boeing
- ~25 years of industry experience in managing IT operating models and governance frameworks including ITSM/ITIL, SIAM, CoBiT, and IT4IT
- Prosci Change Management and PMP certified professional
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