Efficiency Delivered. Efficiently.
The sourcing, benchmarking, and GCC Advisory Firm delivering accelerated efficiency across technology and operations spend. Built on real contract intelligence, not research.
Powered by the AI-Driven HEX Index®: ~125,000 Real Contract Benchmarks Across IT, BPO, and GCC
GCC Execution & Optimization • Benchmarking • Sourcing Advisory • Contract Health Checks • Rapid RFP Execution
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The advisory industry is largely modeled to benefit from a dependent client, not an autonomous one. HEX disrupts that.
HEX Advisory Group is an independent advisory firm that helps enterprises and PE portfolio companies deliver on their efficiency mandate. We optimize across the full range of indirect spend levers i.e., People, Process, Technology, Software, Service Providers, and Locations across outsourced IT, BPO, and GCC engagements, helping clients benchmark, renegotiate, and govern vendor contracts and sourcing strategy.
Unlike pure-play research firms or global management consultancies, our intelligence is built on Real Contract Intelligence, not surveys, paid interviews, or extrapolated data. And it all runs through a single platform, HEX Index®.
The AI-powered HEX Index® is the sourcing terminal where buyers and providers act on real-time IT, BPO, and GCC benchmark intelligence backed by on-demand sourcing practitioners.
Founded by the team behind the benchmarking and sourcing practices at Everest Group, WGroup, and Wavestone, HEX brings 15+ years and 250+ engagements of practitioner-led expertise to every mandate.
IT & BPS Sourcing
Advisory
End-to-end sourcing program management — from strategy and RFP development through vendor evaluation, negotiation, and contracting. We augment your procurement team with seasoned practitioners who have led 200+ sourcing engagements across ITO and BPO towers globally… learn more
Contract Health
Check
Comprehensive mid-term and end-of-term assessments of outsourcing contracts across pricing, performance, SLAs, governance, and terms and conditions. Our health checks identify above-market pricing, hidden cost leakage, and transformation opportunities using real contract benchmarks… learn more
Benchmark-Led Negotiation
Support
Data-driven negotiation leverage using live IT and BPO benchmarks from the HEX Index® platform. We replace assumption-based negotiations with fact-based rate validation, TCO benchmarking, and a structured negotiation roadmap that delivers fair, defensible outcomes for both buyer and provider.
GCC Strategy and
Execution
Full-lifecycle Global Capability Center advisory covering de-novo setup, virtual GCCs, assisted BOT models, brownfield optimization, and GCC divestiture support. Powered by HEX’s ecosystem of government bodies, incubators, and execution partners across India and other key shoring destinations…. learn more
IT-BPO Cost
Optimization
Establish or enhance your VMO with focus on vendor performance management, commercial compliance, ongoing cost optimization, and value realization tracking. Our VMOaaS model ensures sourcing savings translate into measurable, sustained financial impact.
Vendor Management Office (VMO) as a Service
Establish or enhance your VMO with focus on vendor performance management, commercial compliance, ongoing cost optimization, and value realization tracking. Our VMOaaS model ensures sourcing savings translate into measurable, sustained financial impact… learn more
GenAI and Automation
Pricing Advisory
Navigate the emerging landscape of AI deal pricing in enterprise outsourcing. We help buyers evaluate vendor AI pricing models, from subscription-based platforms to outcome-based fees, using Real Contract Intelligence and a structured buyer playbook for favorable terms.
The AI-Powered HEX Index®:
Sourcing Terminal
The AI-powered sourcing terminal where buyers and providers act on real-time IT, BPO, and GCC benchmark intelligence backed by on-demand sourcing practitioners. ~125,000 high-fidelity benchmarks from executed contracts, BAFO bids, and first-hand GCC setups.
Four modules: ITO HEX Index® (infrastructure, application development, consulting, cyber security), BPO HEX Index® (F&A, HR, contact center, healthcare, BFSI), GCC HEX Index® (compensation, real estate, setup costs across India, Mexico, Costa Rica, Poland, Philippines), and Provider Cost Index (salary, SG&A, margins, utilization across 30 geographies). Rolling 18-month data freshness. Includes Advisory Handbook, quarterly workshops, and senior advisor Q&A hours… learn more
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Benchmarking is only as effective as HOW you approach it and WHO you partner with.
HEX INDEX® is a proprietary benchmark intelligence platform built from actual outsourcing contracts and transactions, not surveys or market estimates.
HEX INDEX® provides:
- IT and BPS rate benchmarks by role, skill, and geography
- Contractual term and pricing structure benchmarks
- Delivery location cost intelligence
- Deal and negotiation insights
Organizations use HEX Index® to validate outsourcing pricing, support sourcing & renegotiation decisions, improve negotiation outcomes, and reduce sourcing risk.
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Benchmarking is only as effective as HOW you approach it and WHO you partner with.
Global Enterprise CIOs, CFOs & Procurement Leaders
Managing complex, multi-vendor IT and BPS outsourcing portfolios and seeking independent pricing validation, contract health checks, and negotiation leverage.
Private Equity Firms
Driving cost synergies and value creation in portfolio companies through outsourcing optimization, vendor consolidation, and IT carve-outs.
Global Capability Centers (GCC) Operators
Establishing, optimizing, or divesting captive centers with data-driven shoring strategy, benchmarking, and governance design.
Management Consultants & Advisory Firms
Augmenting client engagements with real-time benchmark data, pricing intelligence, and on-demand senior advisor support for IT and BPS sourcing mandates.
Service Providers
Using HEX’s neutral health-check methodology to proactively assess and strengthen enterprise client relationships at contract mid-term or renewal.
Our advisory is vendor-independent and conflict-free.
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Our clients trust pedigree, not pomp. Execution chops, not vaporware. Real transaction benchmarks, not research feed. That trust is how we grow.
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Independent Sourcing Advisory
We do not sell technology, implementation services, or managed services. Our advice is objective, benchmark-led, and aligned solely with client interests.
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Contract-Derived Benchmarks
Our benchmarks are based on real contracts and real pricing, not opinion-based surveys.
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Proven Cost Optimization
Clients consistently achieve outsourcing cost reductions, improved contract terms, stronger vendor accountability, and higher sourcing confidence.
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Practitioner-Led, Not Analyst-Led
Every engagement is led by senior advisors averaging 20+ years of hands-on sourcing and negotiation experience, not junior analysts or campus hires.
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No Pay-to-Play Model
We have no research subscriptions, vendor sponsorship programs, or conference pipelines that compromise objectivity. Our benchmarks are not influenced by vendor marketing budgets.
PERSPECTIVES
Frequently Asked Questions
CONTACT US
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