As AI, regulatory pressure, and growing identity complexity continue to reshape cybersecurity, a global managed IT services provider needed to understand whether its portfolio was keeping up with the market. HEX Advisory Group led a six-workstream market study that benchmarked nine competitors, measured AI-driven productivity gains, and developed outcome-linked commercial models to strengthen the company’s IAM and Cloud Security positioning.
When aggressive competitor pricing started putting every RFP bid under pressure, a global IT services provider partnered with HEX Advisory Group to understand whether the issue was pricing or capability. By benchmarking productivity assumptions across five service towers against real market deals, HEX built a defensible, maturity-based framework that gave the client clarity and confidence within just 8–10 weeks.
Benchmarking is one of the most manual and delicate parts of procurement. In a joint pilot, HEX Advisory Group and Rivio explored how agentic AI can reshape the process, not by simply speeding up calculations, but by making data easier to benchmark. The focus was on improving data quality, creating consistent structure, and reducing prep time, while still keeping human judgment at the core.
As AI, regulatory pressure, and growing identity complexity continue to reshape cybersecurity, a global managed IT services provider needed to understand whether its portfolio was keeping up with the market. HEX Advisory Group led a six-workstream market study that benchmarked nine competitors, measured AI-driven productivity gains, and developed outcome-linked commercial models to strengthen the company’s IAM and Cloud Security positioning.
When aggressive competitor pricing started putting every RFP bid under pressure, a global IT services provider partnered with HEX Advisory Group to understand whether the issue was pricing or capability. By benchmarking productivity assumptions across five service towers against real market deals, HEX built a defensible, maturity-based framework that gave the client clarity and confidence within just 8–10 weeks.
Benchmarking is one of the most manual and delicate parts of procurement. In a joint pilot, HEX Advisory Group and Rivio explored how agentic AI can reshape the process, not by simply speeding up calculations, but by making data easier to benchmark. The focus was on improving data quality, creating consistent structure, and reducing prep time, while still keeping human judgment at the core.