In today’s environment of increased cost scrutiny and growth pressures, both large enterprises and mid-market firms are revisiting their sourcing and shoring strategies—not just to cut costs, but to build resilience, agility, and long-term scalability.
BENCHMARKING AS-IS COSTS
Many organizations operate with limited transparency into their true IT and Business Operations cost base, often worsened by past acquisitions, decentralized functions, or fragmented systems. We start by conducting a detailed benchmarking of both retained and third-party costs.
This exercise not only builds a true Total Cost of Ownership (TCO) model but also uncovers hidden, misclassified, or duplicated spend—often 10% to 40% of the total base. Our iterative approach works in close coordination with client teams to validate cost pools, ensuring accuracy despite complex or siloed systems.
BUSINESS CASE DEVELOPMENT
Once cost transparency is achieved, we identify optimization levers and sizing opportunities across functions, categories, geographies, and vendor relationships. This feeds into a tailored business case that details potential sourcing and shoring scenarios, expected benefits (cost savings, efficiency, risk mitigation), transition timelines, and investment required.
Our business case includes:
- Sizing of savings opportunity (short-term and long-term)
- Scenario comparison (different levels of onshore, nearshore and offshore)
- Org structure and delivery model recommendations
- Impact on service levels and business continuity
STRATEGIC EXECUTION
With a clear roadmap in hand, we take full accountability for execution—whether that involves running a competitive RFP, renegotiating existing contracts, or transitioning to a new delivery model. We don’t stop at just recommendations—we see it through:
- Design and run end-to-end RFP process (including vendor evaluation and commercial modeling)
- Contract negotiation with focus on flexibility and transparency
- Transition management and steady-state governance framework implementation
We ensure that clients don’t enter sourcing decisions blindly. By anchoring decisions in rigorous benchmarking and a well-structured business case, we help secure sustainable value—not just lower costs.
