The ether is perpetually fraught with spiel about next generation solutions while outsourcing contracts are still stuck in the past. Scores of outsourcing clients are yet to realize tangible gains from basic service delivery automation and several first-generation outsourcers are not geared to manage contemporary RFPs, bids solutions and contracts.
Our fairness opinion services portfolio offers point solutions to pointed asks ranging from RFP and Bid advisory to comprehensive Contract Health Checks.
A. RFP and Bid Advisory
Instead of having advisors run the entire sourcing lifecycle, clients sometimes expect focused advisory support to augment their internal sourcing and procurement initiatives. HEX’s senior advisory team can review, advise, and / or execute any aspect of the RFP development, bid orchestration, evaluation, or selection process. This on-demand model offers a hyper flexible means to engage our practitioners as back-end counsel or active operators in any or entire part of a sourcing transaction.
Outsourcing is a multi-faceted transaction and our Outcomes-oriented AGNOSTIC approach ensures sustainable and equitable contracting.
B. Contract HealthCheck Advisory
Our proprietary HealthCheck framework assesses an outsourcing contract holistically and delivers a concrete map for all Optimization and Transformation opportunities across Solution & Technology, Pricing, Performance, Terms, and Governance dimensions. This comprehensive review provides the requisite clarity to our clients before they execute an outsourcing contract or plan for a renewal / rebid ahead of an end-of-term. Our clients can also engage HEX on-demand to help negotiate and secure a market-leading contract.
Even the best-laid contracts observe performance tapering and shadow costs in the run state.