Nearly three-quarters of enterprise transformation programs do not meet their intended objectives,
timelines, and / or budgets and the key reason for this high failure rate is the lack of focal program orchestration.
HEX’s program managers ensure that a detailed program plan is in place and straddles all underlying project workstreams pertaining to target operating model, personnel, process, data, technology, and knowledge broken down further as sequential and concurrent activities. Each activity has its specific milestones and timelines which is aggregated up to the milestones and timelines for each project workstream. Timelines and milestones for each project coalesce to form the overall program roadmap.
HEX program managers socialize this roadmap with client and provider stakeholders, align roles and responsibilities on either sides to the designated workstreams, and then proceed to:
- Track the status of each activity and workstream
- Highlight potential risks
- Iterate, develop, and maintain contingency plans where required
- Monitor issue logs and facilitate resolution of issues
- Conduct regular project team checkpoints
- Publish project documentation
- Perform executive and operational level reporting per schedule
- Oversee both party signoffs and closures for each activity and workstream leading up to the overall program roundup
Our effective and flexible program management approach is underpinned by robust risk mitigation to prevent any benefits leakage.
HEX’s seasoned program managers have successfully navigated clients through a multitude of transformation programs such as first-generation outsourcing and services transitioning, organization change & communication management, vendor management, cloud and infrastructure migration among others.
