Most of HEX’s 2025 Managed Services engagements focused on Asset Monetization, from incumbency re-solutioning / re-platforming to contract recasting spanning hardware, software, services, and data assets and AIOps. If your assets aren’t paying their way, it’s time to RETHINK how you manage them. For more playbooks and perspectives, see:https://hexadvisory.com/blog/category/perspectives
GCC is not a standalone utopia. It’s the coming together of people, process, and governance — tethered in a clear operating model. And without change management, even the best-architected GCC will crumble from within. Here’s what we see in failed setups: → Competitors gain ground while you’re stuck in internal debates → Talent resists, then exits → Operations stutter and CXOs scramble → Stakeholders lose faith — and funding follows → Institutional knowledge evaporates → Brand takes hits that PR can’t fix Reality vs. Rhetoric gap is HUGE in this space. If you think trends, webinars, and research reports will […]
Simply put, 90% of enterprises fail to strategically harness the possibilities of Tech-first (AI-first managed services) and Talent-first (GCC) models. They bluntly squeeze vendors for cost and shift volumes (capacity) to fill up GCCs while calling it “strategy”. Well, it isn’t. It’s simply capacity reshuffling. Source: LinkedIn
GCCs obsess over people, skills, and operating leverage. CIOs obsess over platforms, automation, and stability. Neither is wrong. But value creation accelerates only when both priorities are stitched into a single execution fabric. That’s where enterprises find predictability, scalability, and smarter investment decisions. This is the new sweet spot: people-first engines powering technology-first mandates. Source: LinkedIn
Thrilled to join forces with MOAR Advisory on this insightful episode of OneMOARTake! Our CEO & Managing Partner, Sarthak Brahma, sits down with Mohith Mohan to unpack what it truly takes to build a world-class Global Capability Center (GCC) — one that thrives amid AI-driven disruption and constant change. From early-stage leadership lessons to scaling strategies and the evolving role of AI in enterprise operations, this episode is a must-watch for global business leaders. Catch the full conversation here: Source: LinkedIn
Kicking off our new series on BPO deal trends. First up: F&A pricing models, where everyone talks “outcomes,” but deals still scream “inputs.” More insights dropping every week, stay tuned. Source: LinkedIn
Cost efficiency is table stakes. Outcome efficiency is competitive advantage. When trust deepens, pricing shifts — from counting hours to counting impact delivered. Source: LinkedIn
Presenting Part 6 of our series — “Executive Cheat Sheet on T&Cs” — your no-fluff guide to Contracting 101. We break down dense terms and conditions into what they actually mean, why they matter, and how they impact your IT and BPO deals. Source: LinkedIn
The rise of GCC-as-a-Service marks a shift from displacement to strategic evolution, where Indian IT firms co-create success with global enterprises. Source: LinkedIn
The old math of pricing doesn’t add up anymore. Today, value isn’t about hours billed, it’s about outcomes delivered. Is your enterprise still paying for effort, or for impact? Source: LinkedIn
Most of HEX’s 2025 Managed Services engagements focused on Asset Monetization, from incumbency re-solutioning / re-platforming to contract recasting spanning hardware, software, services, and data assets and AIOps. If your assets aren’t paying their way, it’s time to RETHINK how you manage them. For more playbooks and perspectives, see:https://hexadvisory.com/blog/category/perspectives
GCC is not a standalone utopia. It’s the coming together of people, process, and governance — tethered in a clear operating model. And without change management, even the best-architected GCC will crumble from within. Here’s what we see in failed setups: → Competitors gain ground while you’re stuck in internal debates → Talent resists, then exits → Operations stutter and CXOs scramble → Stakeholders lose faith — and funding follows → Institutional knowledge evaporates → Brand takes hits that PR can’t fix Reality vs. Rhetoric gap is HUGE in this space. If you think trends, webinars, and research reports will […]
Simply put, 90% of enterprises fail to strategically harness the possibilities of Tech-first (AI-first managed services) and Talent-first (GCC) models. They bluntly squeeze vendors for cost and shift volumes (capacity) to fill up GCCs while calling it “strategy”. Well, it isn’t. It’s simply capacity reshuffling. Source: LinkedIn
GCCs obsess over people, skills, and operating leverage. CIOs obsess over platforms, automation, and stability. Neither is wrong. But value creation accelerates only when both priorities are stitched into a single execution fabric. That’s where enterprises find predictability, scalability, and smarter investment decisions. This is the new sweet spot: people-first engines powering technology-first mandates. Source: LinkedIn
Thrilled to join forces with MOAR Advisory on this insightful episode of OneMOARTake! Our CEO & Managing Partner, Sarthak Brahma, sits down with Mohith Mohan to unpack what it truly takes to build a world-class Global Capability Center (GCC) — one that thrives amid AI-driven disruption and constant change. From early-stage leadership lessons to scaling strategies and the evolving role of AI in enterprise operations, this episode is a must-watch for global business leaders. Catch the full conversation here: Source: LinkedIn
Kicking off our new series on BPO deal trends. First up: F&A pricing models, where everyone talks “outcomes,” but deals still scream “inputs.” More insights dropping every week, stay tuned. Source: LinkedIn
Cost efficiency is table stakes. Outcome efficiency is competitive advantage. When trust deepens, pricing shifts — from counting hours to counting impact delivered. Source: LinkedIn
Presenting Part 6 of our series — “Executive Cheat Sheet on T&Cs” — your no-fluff guide to Contracting 101. We break down dense terms and conditions into what they actually mean, why they matter, and how they impact your IT and BPO deals. Source: LinkedIn
The rise of GCC-as-a-Service marks a shift from displacement to strategic evolution, where Indian IT firms co-create success with global enterprises. Source: LinkedIn
The old math of pricing doesn’t add up anymore. Today, value isn’t about hours billed, it’s about outcomes delivered. Is your enterprise still paying for effort, or for impact? Source: LinkedIn