The old math of pricing doesn’t add up anymore.
Today, value isn’t about hours billed, it’s about outcomes delivered.
Is your enterprise still paying for effort, or for impact?
Source: LinkedIn
topics
- Advisory Market Lens
- AI
- Benchmarking
- BOT
- Case Study
- COLA
- Contract HealthCheck
- Cost & Run Optimization
- CSR
- Digital Workplace Services
- Field Services
- GCC
- GenAI
- Governance
- Healthcare
- HEX Index
- HRO
- L&D Advisory
- Managed Services
- Network
- Outcome based Pricing
- Outsourcing
- Perspectives
- Pricing Models
- Procurement
- RFP
- Security
- Service Desk
- Service Levels
- WAN
Enterprises are reshaping their IT portfolio strategies by complementing third-party contracts with Global Capability Centers (GCCs).
A strong vendor relationship should provide the flexibility to carve out GCCs on enterprise-defined terms, backed by:
- Rebadging at scale
- Right-to-hire leverage
- Modular termination options
- Knowledge transfer guardrails
Source: LinkedIn
The new H1B policy, the HIRE Act, nationalistic geopolitics, and AI-driven disruption are colliding to redraw the Global Sourcing map. Tectonic shifts like these often spawn ecosystems that profit from fear and rhetoric.
HEX Advisory Group shares what’s truly happening and it’s impact in a 2-page Boardroom Brief—fact-based, first-hand client advisory intelligence on the New Global Sourcing Order.
SYNOPSIS: The race for Technology & Talent sovereignty is on. Over the next 3–5 years, the Global Talent Migration map will be redrawn. Will the US-India IT and GCC axis crack faster than naivete leads us to believe?
Source: LinkedIn
When a major airline went shopping for a next-gen Service Desk or “Smart Desk”, most vendors pitched GenAI as a wrapper. Only one showed how it would actually transform service delivery. That clarity turned a bid into a win.
Source: LinkedIn
Think your SAM tool covers all the roads? Think again. Time to upgrade your Managed Service Provider into a Managed Service Integrator and master the full map!
Ready to navigate smarter? Let’s talk: https://hexadvisory.com/contact/#mail
Source: LinkedIn
The HEX Index is trusted by Fortune 100 client CFO, CIO, VMO and Procurement teams globally to create their sourcing business cases, manage multi-billion dollar IT and BPS spend portfolios, and negotiate contemporary contracts.
Presenting our Sourcing Disposition Matrix that combines ground-level variables with market intelligence to guide the right placement.
Whether you’re scaling AI platforms or managing a legacy tower, cut through complexity with clarity with HEX:
https://hexadvisory.com/contact/#mail
Source: LinkedIn
BAFO is dead. FAFO is how real decisions get done.
Benchmark first. Bid once. Done right.
Source: LinkedIn
Not all upgrades require a tech overhaul.
Sometimes, it’s just your operating model that’s screaming for attention.
Source: LinkedIn
Unlock Faster Results in GCC Sourcing
Ready to leave the long waits behind? Shift from complexity to clarity, choose a smarter path, streamline your vendor focus, and watch deals get done in record time.
Partner with HEX and let efficiency lead your transformation journey.
Source: LinkedIn
Modern sourcing isn’t about size, it’s about speed, clarity, and control.
HEX delivers all three. Without the drag.
Source: LinkedIn
Which of these moves had you already spotted?
There are more, this list is just the beginning.
Source: LinkedIn
The smartest enterprises are now productizing their capabilities and scaling domain expertise as a service, turning GCCs into Growth Drivers, not just Cost Centers.
Source: LinkedIn
Presenting our Sourcing Disposition Matrix that combines ground-level variables with market intelligence to guide the right placement.
Whether you’re scaling AI platforms or managing a legacy tower, cut through complexity with clarity with HEX: https://hexadvisory.com/contact/#mail
Source: LinkedIn
For those who value scalability over scope and clarity over complexity, it’s time to redefine what a true value partner means in your sourcing strategy.
No redlines, no fluff. Just outcomes that align with your growth.
Source: LinkedIn
Still waiting 16 weeks for an RFP cycle to finish?
There’s a smarter, faster way.
At HEX Advisory Group, we don’t run vendor races just to “pick ponies and make monies.”
We’re redefining the RFP process with real benchmarks across solution fit, pricing, performance, and contractual clarity so leaders like you make the right call the first time.
⚡ Done in 4 weeks, not 16
Vendor-agnostic, data-driven decisions
Trusted by top IT and procurement leaders
You don’t have to gamble on guesswork.
Get results — efficiently.
Source: LinkedIn
Some things do look great when inflated — like this golden balloon.
But your advisory billables? That’s where HEX draws the line.
Let’s deflate the drama and your costs.
Source: LinkedIn
GCCs are heating up and Service Integration providers are switching the tempo.
No-more change the face paint to BOT and perpetuate play. Instead SI C-suite are investing in dedicated GCC leadership, specialized M&As, account-based GCC farming, and augmentative solutions.
Source: LinkedIn
If your scale plan includes 10 new languages and 100 new hires—start over.
There’s a smarter way to do global that too, at scale.
Source: LinkedIn
Is your “independent” advisor a pay-to-play conduit? – siphoning money from hopeful vendors while working on your enterprise dime?
It’s necessary to check for hidden strings when you choose an advisor.
Source: LinkedIn
Sole-sourced deals don’t have to bleed value.
Vendors may price with impunity, but with the right benchmarks and negotiation expertise, you can secure competitive terms, faster turnaround, and significant savings.
Here’s how HEX helped one of the world’s largest hospitality chains achieve market-aligned pricing, equitable terms, and expedited results.
Presenting Part 3 of our series — “Executive Cheat Sheet on T&Cs” — your no-fluff guide to Contracting 101. We break down dense terms and conditions into what they actually mean, why they matter, and how they impact your IT and BPO deals.
This week’s focus: Step-In Rights
Recent trends are redrawing the battle lines in Mid Market Deals.
Bridge the gap with insights that anticipate the shift. Stay ahead or risk falling behind.
When your advisor recommends a vendor circus, it’s not strategy, it’s showbiz (and billable hours). At HEX, we cut through the noise.
This breakdown of GCC providers helps you assess who truly delivers across key dimensions like setup, strategy, and operations.
Are you evaluating your GCC provider with the right lens? Let’s discuss.
Let’s talk: https://hexadvisory.com/contact/#mail
HEX has won every solution-centric enterprise conversation against big consulting this year—across Large Cap, Mid Cap, and PEPortcos.
Like us, our Sourcing solutions are radically commonsensical, outrageously fast, and implausibly tangible. We don’t chase logos—we build peer advocacy.
GCCs in Tier 2/3 cities aren’t the next big thing — they’re already in play. Your GCC doesn’t have to follow the Tier 1 crowd, it can lead the shift.
HEX can show you where:
HEX Index isn’t just another benchmarking tool in the IT and BPO sourcing space. It’s the only one where data integrity meets execution credibility.
Why does that matter?
Because the very advisors delivering enterprise sourcing outcomes like Sarthak Brahma—are the same experts behind the benchmarks.
This isn’t third-party hearsay. It’s firsthand, referenceable insight from real CXO engagements.
That level of clarity? Unmatched in the industry.
The REAL McCoy of Benchmarking.
REAL Transactions Data curated by REAL Sourcing Practitioners.
Connect with HEX Advisory Group’s Think Tank – Sourcing, Shoring, and Benchmarking practitioners in the – : https://hexadvisory.com/contact/#mail
Generic business cases got you budgeting blind?
HEX cuts the fluff with real-world data, real results, and minimal deviation.
30%+ variance? Not on our watch!
The long-drawn RFP-to-contract process is an old hack.
Today’s Fortune 500s are rethinking IT sourcing with agile models like GCCs, sole-sourced bids, among others enabling faster, leaner, and more strategic decisions.
It’s not just about savings—it’s about speed, control, and long-term value creation.
Explore how new-age sourcing models are reshaping the enterprise IT playbook: https://hexadvisory.com/contact/#mail
HEX presents the “Executive Cheat Sheet on T&Cs” — your no-fluff guide to Contracting 101. We break down those dense terms & conditions into what they actually mean, why they matter, and how they impact your IT BPO deals.
With Trump’s latest tariff bombshell, the global market is recalibrating. HEX unpacks key nuances—from trade imbalances to real-world business shifts.
Will these tariffs reshape global IT outsourcing? Drop your thoughts below!
Tariff-induced shifts in global dynamics are shaking up the IT outsourcing industry. Explore the key trends enterprises must know to stay competitive and resilient.
From inefficiency to impact! We streamlined procurement, optimized contracts, and cut costs by 45%.
Find out how: https://hexadvisory.com/contact/#mail
Transforming the way enterprises tackle IT vendor rate compliance! With HEX Index™ Marketplace, say goodbye to pricing inconsistencies and take control of your procurement process.
Ready to level up your procurement? Get started today!
https://hexadvisory.com/contact/#mail
Choosing the right IT workforce model is key to balancing cost, control, and scalability. HEX helps you optimize your staffing strategy.
Rebadging deals often miss the mark due to a clear disconnect between what enterprises need and what service providers deliver. Let’s close that gap and make these partnerships stronger.
Interested in optimizing your rebadging strategy? Connect with HEX:
https://hexadvisory.com/contact/#mail
Does your contract have these contemporary T&Cs?
To learn more, get in touch with HEX:
https://hexadvisory.com/contact/#mail
Tired of seeing value slip through the cracks in your procurement? Discover how HEX Index™ Marketplace can help you eliminate value leakages and drive savings.
Achieve your procurement goals:
https://hexadvisory.com/contact/#mail
Strategic GenAI sourcing starts with smart decisions: front office drives autonomy, back office fuels efficiency—unlocking enterprise value with GCCs.
Catch Sarthak Brahma sharing more insights on GCCs at the HFS India Summit on February 13.
Don’t miss it!
Advance your IT and BPO Sourcing needs without long-drawn RFPs and pay-for-play vendor practices, both of which serve only one entity – the sourcing advisor. Executive leadership in global corporations trust HEX with their Sourcing & Shoring mandates for our objective, high-fidelity, and expeditious execution.
Connect with our Think Tank by clicking here: https://lnkd.in/drhVgGre.
Connect with HEX Advisory Group’s Think Tank – Sourcing, Shoring, and Benchmarking practitioners in the – . https://lnkd.in/drhVgGre
Connect with HEX Advisory Group’s Think Tank – Sourcing, Shoring, and Benchmarking practitioners in the – . https://lnkd.in/drhVgGre
Advance your IT and BPO Sourcing needs without long-drawn RFPs and pay-for-play vendor practices, both of which serve only one entity – the sourcing advisor. Executive leadership in global corporations trust HEX with their Sourcing & Shoring mandates for our objective, high-fidelity, and expeditious execution.
Connect with our think tank by clicking here.
Feel free to talk to Sarthak Brahma, Day 2 Chair at IT Procurement & Sourcing Event Series Events Europe, about our multi-million IT Portfolio Optimization, IT Benchmarking, Global Capability Center, GCC Execution, and HEX Index mandates for Airlines, Healthcare, Energy, Automotive, Logistics, Manufacturing, and Banking clients in Europe, Nordics, USA, Australia, and India.
Also, feel free to stop by HEX Advisory Group’s Booth #7 to get acquainted with swift and smart consulting, not the long-drawn, self-serving, and shallow advisory cycles or theoretical Research that one fears. Cheers!
It’s time you plug in HEX Advisory Group in your business ecosystem.
Learn about the 5 trends that are currently shaping the outsourcing industry. You don’t want to miss this!
To engage with HEX Advisory Group’s think tank click here.
Service Providers use financial engineering tools like discounts and credits to make deals lucrative. In many contracts, the service provider and the client contribute an amount towards innovation fund. These funds are utilized to carry out innovation projects that may include automation, digital solutioning, transformation, among others.
Navigating the intricate landscape of Population Health Management (PHM) pricing demands more than just numbers—it requires expertise. With over 60% of healthcare organizations already on the PHM journey and the market set for substantial growth, the stakes are high. Let us be your guide in unraveling the complexities of PHM investments.
23
While analysts may have you believe that deal sizes increase due to vendor consolidation, we as advisors at HEX are assisting clients first-hand with vendor consolidation mandates targeting 20-25% spend reduction via effort elimination, hyper-automation, right-sizing, right-pricing, and 3rd-party Op-model and contractual transformation.
Rampant poaching and salary splurge in 2021-2022 is beginning to hurt IT providers in a price sensitive 2023. The Cost to Revenue per Employee is still off the charts prompting the providers to recalibrate their hiring and compensation strategies.
To read more perspectives from HEX Advisory Group click here.
Anyone can run an RFP dog and pony show with multiple bidders. This is a lazy, long-drawn, expensive, and self-serving way of running a sourcing program. Instead, HEX Advisory Group has the chops to expeditiously secure contemporary solutions, modern contracts, and competitive commercials with any vendor/s by drawing upon its senior practitioners, recent transactions’ benchmarks, and clearly defined end-states.
To know more click here.
Enterprise sensitivity towards disruptive technology, cost, performance, contractual and governance efficiencies is heightened. Pro-incumbency sentiments observed in 2021-22 has reversed and any lagging incumbent is on the chopping block.
To know more click here.
While solution & technology underpinning continues to be a hygiene expectation, enterprises have become much more sensitive to pricing, T&Cs, and governance when choosing their providers.
To know more click here.
Instituting and monitoring the right KPIs helps streamline IT Operations & Budget.
HEX is helping CFOs, CIOs, and CTOs across USA, EU, and APAC to evaluate, recast, and secure the Health of their IT operations.
To know more click here.
Avoid tacos at 7-Eleven and coffee at Taco Bell. Source matters in everything you consume and that applies to Sourcing and Price Benchmarking trends too.
Don’t ask an advisor what the size of ChatGPT in sourcing deals will be in 2025 and don’t ask a researcher how best to calibrate your multi-million-dollar contracts. You are bound to be misled in either case.
There’s so much broad stroking on IT-BPO Sourcing & Pricing trends going around that I decided not to write a blog post but a MANIFESTO! 🙂
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Categories
- Advisory Market Lens
- AI
- Benchmarking
- BOT
- Case Study
- COLA
- Contract HealthCheck
- Cost & Run Optimization
- CSR
- Digital Workplace Services
- Field Services
- GCC
- GenAI
- Governance
- Healthcare
- HEX Index
- HRO
- L&D Advisory
- Managed Services
- Network
- Outcome based Pricing
- Outsourcing
- Perspectives
- Pricing Models
- Procurement
- RFP
- Security
- Service Desk
- Service Levels
- WAN
Modern sourcing isn’t about size, it’s about speed, clarity, and control.
HEX delivers all three. Without the drag.
Source: LinkedIn
Which of these moves had you already spotted?
There are more, this list is just the beginning.
Source: LinkedIn
The smartest enterprises are now productizing their capabilities and scaling domain expertise as a service, turning GCCs into Growth Drivers, not just Cost Centers.
Source: LinkedIn
Presenting our Sourcing Disposition Matrix that combines ground-level variables with market intelligence to guide the right placement.
Whether you’re scaling AI platforms or managing a legacy tower, cut through complexity with clarity with HEX: https://hexadvisory.com/contact/#mail
Source: LinkedIn
For those who value scalability over scope and clarity over complexity, it’s time to redefine what a true value partner means in your sourcing strategy.
No redlines, no fluff. Just outcomes that align with your growth.
Source: LinkedIn
Still waiting 16 weeks for an RFP cycle to finish?
There’s a smarter, faster way.
At HEX Advisory Group, we don’t run vendor races just to “pick ponies and make monies.”
We’re redefining the RFP process with real benchmarks across solution fit, pricing, performance, and contractual clarity so leaders like you make the right call the first time.
⚡ Done in 4 weeks, not 16
Vendor-agnostic, data-driven decisions
Trusted by top IT and procurement leaders
You don’t have to gamble on guesswork.
Get results — efficiently.
Source: LinkedIn
Some things do look great when inflated — like this golden balloon.
But your advisory billables? That’s where HEX draws the line.
Let’s deflate the drama and your costs.
Source: LinkedIn
GCCs are heating up and Service Integration providers are switching the tempo.
No-more change the face paint to BOT and perpetuate play. Instead SI C-suite are investing in dedicated GCC leadership, specialized M&As, account-based GCC farming, and augmentative solutions.
Source: LinkedIn
If your scale plan includes 10 new languages and 100 new hires—start over.
There’s a smarter way to do global that too, at scale.
Source: LinkedIn
Is your “independent” advisor a pay-to-play conduit? – siphoning money from hopeful vendors while working on your enterprise dime?
It’s necessary to check for hidden strings when you choose an advisor.
Source: LinkedIn