What you control is governed by the metrics you measure and report on. But are the right metrics being measured? Traditionally, the functional and back-office metrics have been linked to the respective functional areas and the linkage to enterprise objectives, if at all, may not be evident. The Business Level Agreements (BLAs) framework can help fill this vacuum and ensure that the reported metrics are linked to the business priorities. Some of the typical BLAs used in F&A processes: Accounts Payable: Error free payments, DPO, PO penetration Accounts Receivable: DSO, Cash Application Time, Average Time to Bill General Accounting: Days […]
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What you control is governed by the metrics you measure and report on. But are the right metrics being measured? Traditionally, the functional and back-office metrics have been linked to the respective functional areas and the linkage to enterprise objectives, if at all, may not be evident. The Business Level Agreements (BLAs) framework can help fill this vacuum and ensure that the reported metrics are linked to the business priorities. Some of the typical BLAs used in F&A processes: Accounts Payable: Error free payments, DPO, PO penetration Accounts Receivable: DSO, Cash Application Time, Average Time to Bill General Accounting: Days […]