GCCs obsess over people, skills, and operating leverage.
CIOs obsess over platforms, automation, and stability.
Neither is wrong. But value creation accelerates only when both priorities are stitched into a single execution fabric. That’s where enterprises find predictability, scalability, and smarter investment decisions.
This is the new sweet spot: people-first engines powering technology-first mandates.
Source: LinkedIn
Thrilled to join forces with MOAR Advisory on this insightful episode of OneMOARTake!
Our CEO & Managing Partner, Sarthak Brahma, sits down with Mohith Mohan to unpack what it truly takes to build a world-class Global Capability Center (GCC) — one that thrives amid AI-driven disruption and constant change.
From early-stage leadership lessons to scaling strategies and the evolving role of AI in enterprise operations, this episode is a must-watch for global business leaders.
Catch the full conversation here:
Source: LinkedIn
Kicking off our new series on BPO deal trends.
First up: F&A pricing models, where everyone talks “outcomes,” but deals still scream “inputs.”
More insights dropping every week, stay tuned.
Source: LinkedIn
Cost efficiency is table stakes.
Outcome efficiency is competitive advantage.
When trust deepens, pricing shifts — from counting hours to counting impact delivered.
Source: LinkedIn
Presenting Part 6 of our series — “Executive Cheat Sheet on T&Cs” — your no-fluff guide to Contracting 101. We break down dense terms and conditions into what they actually mean, why they matter, and how they impact your IT and BPO deals.
Source: LinkedIn
