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1 Missing Discipline. 6 Inevitable Failures.

GCC is not a standalone utopia.
It’s the coming together of people, process, and governance — tethered in a clear operating model. And without change management, even the best-architected GCC will crumble from within.

Here’s what we see in failed setups:
→ Competitors gain ground while you’re stuck in internal debates
→ Talent resists, then exits
→ Operations stutter and CXOs scramble
→ Stakeholders lose faith — and funding follows
→ Institutional knowledge evaporates
→ Brand takes hits that PR can’t fix

Reality vs. Rhetoric gap is HUGE in this space.

If you think trends, webinars, and research reports will prepare your enterprise for GCC transformation — you’re wrong. Change management is the new cost of entry.

HEX Advisory Group specializes in hands-on GCC execution with referenceable CXO clients, senior sourcing practitioners like Alison Armstrong, MSM MIS who helped us put together this POV from her experience from her client engagements over the years.

Source: LinkedIn


Subscribe now to get our latest insights.

Intuit Mailchimp

1 Missing Discipline. 6 Inevitable Failures.

GCC is not a standalone utopia.
It’s the coming together of people, process, and governance — tethered in a clear operating model. And without change management, even the best-architected GCC will crumble from within.

Here’s what we see in failed setups:
→ Competitors gain ground while you’re stuck in internal debates
→ Talent resists, then exits
→ Operations stutter and CXOs scramble
→ Stakeholders lose faith — and funding follows
→ Institutional knowledge evaporates
→ Brand takes hits that PR can’t fix

Reality vs. Rhetoric gap is HUGE in this space.

If you think trends, webinars, and research reports will prepare your enterprise for GCC transformation — you’re wrong. Change management is the new cost of entry.

HEX Advisory Group specializes in hands-on GCC execution with referenceable CXO clients, senior sourcing practitioners like Alison Armstrong, MSM MIS who helped us put together this POV from her experience from her client engagements over the years.

Source: LinkedIn


Subscribe now to get our latest insights.

Intuit Mailchimp

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HEX Advisory Group is an independent IT and BPS sourcing advisory and benchmarking firm headquartered in the United States. Founded in 2022 by former leaders of the benchmarking and sourcing practices at Everest Group, WGroup, and Wavestone, HEX provides contract health checks, outsourcing cost optimization, benchmark-led negotiations, and GCC advisory to global enterprises and private equity firms. Our proprietary HEX Index® platform delivers rate and pricing benchmarks derived exclusively from real outsourcing contracts across 50+ global locations.

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