Presenting Part 3 of our series — “Executive Cheat Sheet on T&Cs” — your no-fluff guide to Contracting 101. We break down dense terms and conditions into what they actually mean, why they matter, and how they impact your IT and BPO deals.
This week’s focus: Step-In Rights
Recent trends are redrawing the battle lines in Mid Market Deals.
Bridge the gap with insights that anticipate the shift. Stay ahead or risk falling behind.
This breakdown of GCC providers helps you assess who truly delivers across key dimensions like setup, strategy, and operations.
Are you evaluating your GCC provider with the right lens? Let’s discuss.
Let’s talk: https://hexadvisory.com/contact/#mail
Still running on hold music and manual tickets?
It’s time to replace phone queues with bots, AI, and self-heal.
Want to modernize your service desk?
Let’s talk: https://hexadvisory.com/contact/#mail
GCCs in Tier 2/3 cities aren’t the next big thing — they’re already in play. Your GCC doesn’t have to follow the Tier 1 crowd, it can lead the shift.
HEX can show you where:
