Menu
Subscribe now to get our latest insights.

Intuit Mailchimp

topics

Major U.S. Airline Southwest to Establish Its Global Innovation Centre in Hyderabad

Imagine the conviction it takes for a CIO, CTO, CFO, or COO to choose HEX Advisory Group over the comfort of Big Consulting. Grateful to the contrarians who do—your trust fuels our fire to redefine IT BPO GCC sourcing.

The US-based Southwest Airlines has announced plans to set up its global innovation centre (GIC) in Hyderabad after a team of the airline management met Chief Minister A Revanth Reddy in Secretariat on Thursday.

Expressing delight over the company’s announcement, Revanth Reddy briefed them about the state government’s ambitious vision for Telangana to achieve a $1-trillion economy by 2034 and a $3-trillion economy by 2047, as part of the state’s “Telangana Rising 2047” vision. Roads and buildings minister Komatireddy Venkat Reddy was present in the meeting.

The team from Southwest Airlines, the fourth largest US carrier by passengers carried, included its chief information officer Lauren Woods, chief technology officer Tom Merritt, Jason Shying, head, legal counsel, and Sarthak Brahma from HEX Advisory Group.

The Chief Minister welcomed the senior leadership from Southwest Airlines who have chosen to launch their global innovation centre in Hyderabad to support the evolution of their business strategy.

Source: Deccan Chronicle

Is Your IT-BPS Outsourcing Contract Flexible Enough?

Enterprises are reshaping their IT portfolio strategies by complementing third-party contracts with Global Capability Centers (GCCs).

A strong vendor relationship should provide the flexibility to carve out GCCs on enterprise-defined terms, backed by:

  • Rebadging at scale
  • Right-to-hire leverage
  • Modular termination options
  • Knowledge transfer guardrails

Source: LinkedIn

Policies, Geopolitics, Talent, and Technology—the new Global Sourcing Equation

1758578932867_page-0001
1758578932867_page-0002

The new H1B policy, the HIRE Act, nationalistic geopolitics, and AI-driven disruption are colliding to redraw the Global Sourcing map. Tectonic shifts like these often spawn ecosystems that profit from fear and rhetoric.

HEX Advisory Group shares what’s truly happening and it’s impact in a 2-page Boardroom Brief—fact-based, first-hand client advisory intelligence on the New Global Sourcing Order.

SYNOPSIS: The race for Technology & Talent sovereignty is on. Over the next 3–5 years, the Global Talent Migration map will be redrawn. Will the US-India IT and GCC axis crack faster than naivete leads us to believe?

Source: LinkedIn

Winning Tenets of a Smart Desk Deal

When a major airline went shopping for a next-gen Service Desk or “Smart Desk”, most vendors pitched GenAI as a wrapper. Only one showed how it would actually transform service delivery. That clarity turned a bid into a win.

Source: LinkedIn

Sourcing and Shoring Advisory

The HEX Index is trusted by Fortune 100 client CFO, CIO, VMO and Procurement teams globally to create their sourcing business cases, manage multi-billion dollar IT and BPS spend portfolios, and negotiate contemporary contracts.

Make Confident Sourcing Calls

Presenting our Sourcing Disposition Matrix that combines ground-level variables with market intelligence to guide the right placement.

Whether you’re scaling AI platforms or managing a legacy tower, cut through complexity with clarity with HEX: https://hexadvisory.com/contact/#mail

Source: LinkedIn

Here’s What Makes a True Value Partner

truvalue-images-0
truvalue-images-1
truvalue-images-2
truvalue-images-3
truvalue-images-4
truvalue-images-5
truvalue-images-6

For those who value scalability over scope and clarity over complexity, it’s time to redefine what a true value partner means in your sourcing strategy.

No redlines, no fluff. Just outcomes that align with your growth.

Source: LinkedIn

Reducing the RFP Cycle Time—16 Weeks to 4 Weeks

Still waiting 16 weeks for an RFP cycle to finish?
There’s a smarter, faster way.

At HEX Advisory Group, we don’t run vendor races just to “pick ponies and make monies.”

We’re redefining the RFP process with real benchmarks across solution fit, pricing, performance, and contractual clarity so leaders like you make the right call the first time.

⚡ Done in 4 weeks, not 16
Vendor-agnostic, data-driven decisions
Trusted by top IT and procurement leaders

You don’t have to gamble on guesswork.
Get results — efficiently.

Source: LinkedIn

Low Confidence on Sole Sourced Deals?

Sole-sourced deals don’t have to bleed value.

Vendors may price with impunity, but with the right benchmarks and negotiation expertise, you can secure competitive terms, faster turnaround, and significant savings.

Here’s how HEX helped one of the world’s largest hospitality chains achieve market-aligned pricing, equitable terms, and expedited results.

1759142712949_page-0001
1759142712949_page-0002

The GCC Provider Market – Not all Splices are Equal!

1747820266865_page-0001
1747820266865_page-0002
1747820266865_page-0003
1747820266865_page-0004
1747820266865_page-0005
1747820266865_page-0006
1747820266865_page-0007

This breakdown of GCC providers helps you assess who truly delivers across key dimensions like setup, strategy, and operations.

Are you evaluating your GCC provider with the right lens? Let’s discuss.

Let’s talk: https://hexadvisory.com/contact/#mail

The Fastest Growing Benchmarking Platform Bridging IT-BPO Buyers and Providers

HEX Index isn’t just another benchmarking tool in the IT and BPO sourcing space. It’s the only one where data integrity meets execution credibility.

Why does that matter?

Because the very advisors delivering enterprise sourcing outcomes like Sarthak Brahma—are the same experts behind the benchmarks.

This isn’t third-party hearsay. It’s firsthand, referenceable insight from real CXO engagements.

That level of clarity? Unmatched in the industry.

Decoding IT Sourcing Options

The long-drawn RFP-to-contract process is an old hack.

Today’s Fortune 500s are rethinking IT sourcing with agile models like GCCs, sole-sourced bids, among others enabling faster, leaner, and more strategic decisions.

It’s not just about savings—it’s about speed, control, and long-term value creation.

Explore how new-age sourcing models are reshaping the enterprise IT playbook: https://hexadvisory.com/contact/#mail

1744186690067_page-0001
1744186690067_page-0002
1744186690067_page-0003
1744186690067_page-0004
1744186690067_page-0005
1744186690067_page-0006

Enterprise Value Dictates GenAI Sourcing

Strategic GenAI sourcing starts with smart decisions: front office drives autonomy, back office fuels efficiency—unlocking enterprise value with GCCs.

 

Catch Sarthak Brahma sharing more insights on GCCs at the HFS India Summit on February 13.

Don’t miss it!

The world’s largest Bioculture Collection Organization has chosen HEX!

Advance your IT and BPO Sourcing needs without long-drawn RFPs and pay-for-play vendor practices, both of which serve only one entity – the sourcing advisor. Executive leadership in global corporations trust HEX with their Sourcing & Shoring mandates for our objective, high-fidelity, and expeditious execution.

Connect with our Think Tank by clicking here: https://lnkd.in/drhVgGre.

Meet the Real McCoy of IT-BPS Sourcing Advisory

Feel free to talk to Sarthak Brahma, Day 2 Chair at IT Procurement & Sourcing Event Series Events Europe, about our multi-million IT Portfolio Optimization, IT Benchmarking, Global Capability Center, GCC Execution, and HEX Index mandates for Airlines, Healthcare, Energy, Automotive, Logistics, Manufacturing, and Banking clients in Europe, Nordics, USA, Australia, and India.

Also, feel free to stop by HEX Advisory Group’s Booth #7 to get acquainted with swift and smart consulting, not the long-drawn, self-serving, and shallow advisory cycles or theoretical Research that one fears. Cheers!

Innovation Credited in Outsourcing Deals

Service Providers use financial engineering tools like discounts and credits to make deals lucrative. In many contracts, the service provider and the client contribute an amount towards innovation fund. These funds are utilized to carry out innovation projects that may include automation, digital solutioning, transformation, among others.

Population Health Management

Navigating the intricate landscape of Population Health Management (PHM) pricing demands more than just numbers—it requires expertise. With over 60% of healthcare organizations already on the PHM journey and the market set for substantial growth, the stakes are high. Let us be your guide in unraveling the complexities of PHM investments.

2023 Vendor Consolidation Realities

23

While analysts may have you believe that deal sizes increase due to vendor consolidation, we as advisors at HEX are assisting clients first-hand with vendor consolidation mandates targeting 20-25% spend reduction via effort elimination, hyper-automation, right-sizing, right-pricing, and 3rd-party Op-model and contractual transformation.​

: https://bit.ly/3ZJrJZ4

IT Service Provider Employee Cost

Rampant poaching and salary splurge in 2021-2022 is beginning to hurt IT providers in a price sensitive 2023. The Cost to Revenue per Employee is still off the charts prompting the providers to recalibrate their hiring and compensation strategies.

To read more perspectives from HEX Advisory Group click here.

Hi-Fidelity Sourcing Advisory

Anyone can run an RFP dog and pony show with multiple bidders. This is a lazy, long-drawn, expensive, and self-serving way of running a sourcing program. Instead, HEX Advisory Group has the chops to expeditiously secure contemporary solutions, modern contracts, and competitive commercials with any vendor/s by drawing upon its senior practitioners, recent transactions’ benchmarks, and clearly defined end-states.

To know more click here.

Anti-incumbancy Trend Makes a Strong Comeback (2023)

Enterprise sensitivity towards disruptive technology, cost, performance, contractual and governance efficiencies is heightened. Pro-incumbency sentiments observed in 2021-22 has reversed and any lagging incumbent is on the chopping block.
To know more click here.

The Recipe for IT Operational Excellence

Instituting and monitoring the right KPIs helps streamline IT Operations & Budget.

HEX is helping CFOs, CIOs, and CTOs across USA, EU, and APAC to evaluate, recast, and secure the Health of their IT operations.

To know more click here.

2023 Sourcing & Pricing Trends Manifesto (an Advisor’s PoV)

Avoid tacos at 7-Eleven and coffee at Taco Bell. Source matters in everything you consume and that applies to Sourcing and Price Benchmarking trends too.

Don’t ask an advisor what the size of ChatGPT in sourcing deals will be in 2025 and don’t ask a researcher how best to calibrate your multi-million-dollar contracts. You are bound to be misled in either case.

There’s so much broad stroking on IT-BPO Sourcing & Pricing trends going around that I decided not to write a blog post but a MANIFESTO! 🙂

PERSPECTIVES

Major U.S. Airline Southwest to Establish Its Global Innovation Centre in Hyderabad

Major U.S. Airline Southwest to Establish Its Global Innovation Centre in Hyderabad

Imagine the conviction it takes for a CIO, CTO, CFO, or COO to choose HEX Advisory Group over the comfort of Big Consulting. Grateful to the contrarians who do—your trust fuels our fire to redefine IT BPO GCC sourcing.

The US-based Southwest Airlines has announced plans to set up its global innovation centre (GIC) in Hyderabad after a team of the airline management met Chief Minister A Revanth Reddy in Secretariat on Thursday.

Expressing delight over the company’s announcement, Revanth Reddy briefed them about the state government’s ambitious vision for Telangana to achieve a $1-trillion economy by 2034 and a $3-trillion economy by 2047, as part of the state’s “Telangana Rising 2047” vision. Roads and buildings minister Komatireddy Venkat Reddy was present in the meeting.

The team from Southwest Airlines, the fourth largest US carrier by passengers carried, included its chief information officer Lauren Woods, chief technology officer Tom Merritt, Jason Shying, head, legal counsel, and Sarthak Brahma from HEX Advisory Group.

The Chief Minister welcomed the senior leadership from Southwest Airlines who have chosen to launch their global innovation centre in Hyderabad to support the evolution of their business strategy.

Source: Deccan Chronicle

Is Your IT-BPS Outsourcing Contract Flexible Enough?

Enterprises are reshaping their IT portfolio strategies by complementing third-party contracts with Global Capability Centers (GCCs).

A strong vendor relationship should provide the flexibility to carve out GCCs on enterprise-defined terms, backed by:

  • Rebadging at scale
  • Right-to-hire leverage
  • Modular termination options
  • Knowledge transfer guardrails

Source: LinkedIn

Policies, Geopolitics, Talent, and Technology—the new Global Sourcing Equation

1758578932867_page-0001
1758578932867_page-0002

The new H1B policy, the HIRE Act, nationalistic geopolitics, and AI-driven disruption are colliding to redraw the Global Sourcing map. Tectonic shifts like these often spawn ecosystems that profit from fear and rhetoric.

HEX Advisory Group shares what’s truly happening and it’s impact in a 2-page Boardroom Brief—fact-based, first-hand client advisory intelligence on the New Global Sourcing Order.

SYNOPSIS: The race for Technology & Talent sovereignty is on. Over the next 3–5 years, the Global Talent Migration map will be redrawn. Will the US-India IT and GCC axis crack faster than naivete leads us to believe?

Source: LinkedIn

Winning Tenets of a Smart Desk Deal

When a major airline went shopping for a next-gen Service Desk or “Smart Desk”, most vendors pitched GenAI as a wrapper. Only one showed how it would actually transform service delivery. That clarity turned a bid into a win.

Source: LinkedIn

Sourcing and Shoring Advisory

The HEX Index is trusted by Fortune 100 client CFO, CIO, VMO and Procurement teams globally to create their sourcing business cases, manage multi-billion dollar IT and BPS spend portfolios, and negotiate contemporary contracts.

1 2 3 4›»
Subscribe now to get our latest insights.

Intuit Mailchimp

Back To Top