
Tired of linear pricing that punishes scale? HEX can help you align your costs with productivity gains, not ticket volume.

Tired of linear pricing that punishes scale? HEX can help you align your costs with productivity gains, not ticket volume.
Presenting Part 4 of our series “Executive Cheat Sheet on T&Cs”, your no-fluff guide to Contracting 101. We break down dense terms and conditions into what they actually mean, why they matter, and how they impact your IT and BPO deals.
This week’s focus: Benchmarking

Source: LinkedIn

BAFO is dead. FAFO is how real decisions get done.
Benchmark first. Bid once. Done right.
Source: LinkedIn

Not all upgrades require a tech overhaul.
Sometimes, it’s just your operating model that’s screaming for attention.
Source: LinkedIn

Which of these moves had you already spotted?
There are more, this list is just the beginning.
Source: LinkedIn

The smartest enterprises are now productizing their capabilities and scaling domain expertise as a service, turning GCCs into Growth Drivers, not just Cost Centers.
Source: LinkedIn
The Joint Venture GCC model: because CXOs don’t have time for trial-and-error. What if your next GCC came with control, speed, and certainty baked in?

Source: LinkedIn
Gen AI is the buzz. Agentic AI is the business. One writes, the other acts. Which one is powering your enterprise?
HEX simplifies this difference through this CXO Cheat sheet.4

Source: LinkedIn
GCCs are heating up and Service Integration providers are switching the tempo.
No-more change the face paint to BOT and perpetuate play. Instead SI C-suite are investing in dedicated GCC leadership, specialized M&As, account-based GCC farming, and augmentative solutions.
Source: LinkedIn
If your scale plan includes 10 new languages and 100 new hires—start over.
There’s a smarter way to do global that too, at scale.
Source: LinkedIn
Is your “independent” advisor a pay-to-play conduit? – siphoning money from hopeful vendors while working on your enterprise dime?
It’s necessary to check for hidden strings when you choose an advisor.
Source: LinkedIn
Cognitive automation isn’t the future, It’s the now (thanks to AI)
If your workflows still wait for instructions, they’re already obsolete.
Source: LinkedIn
Sole-sourced deals don’t have to bleed value.
Vendors may price with impunity, but with the right benchmarks and negotiation expertise, you can secure competitive terms, faster turnaround, and significant savings.
Here’s how HEX helped one of the world’s largest hospitality chains achieve market-aligned pricing, equitable terms, and expedited results.
Presenting Part 3 of our series — “Executive Cheat Sheet on T&Cs” — your no-fluff guide to Contracting 101. We break down dense terms and conditions into what they actually mean, why they matter, and how they impact your IT and BPO deals.
This week’s focus: Step-In Rights
Recent trends are redrawing the battle lines in Mid Market Deals.
Bridge the gap with insights that anticipate the shift. Stay ahead or risk falling behind.
This breakdown of GCC providers helps you assess who truly delivers across key dimensions like setup, strategy, and operations.
Are you evaluating your GCC provider with the right lens? Let’s discuss.
Let’s talk: https://hexadvisory.com/contact/#mail
Still running on hold music and manual tickets?
It’s time to replace phone queues with bots, AI, and self-heal.
Want to modernize your service desk?
Let’s talk: https://hexadvisory.com/contact/#mail
GCCs in Tier 2/3 cities aren’t the next big thing — they’re already in play. Your GCC doesn’t have to follow the Tier 1 crowd, it can lead the shift.
HEX can show you where:
What does control, cost, and compliance look like under different staffing models? This at-a-glance breakdown by HEX gives enterprise leaders a clear view on whether MSP or Staff Augmentation is the smarter choice for their goals.
Hint: It’s not one-size-fits-all.
The long-drawn RFP-to-contract process is an old hack.
Today’s Fortune 500s are rethinking IT sourcing with agile models like GCCs, sole-sourced bids, among others enabling faster, leaner, and more strategic decisions.
It’s not just about savings—it’s about speed, control, and long-term value creation.
Explore how new-age sourcing models are reshaping the enterprise IT playbook: https://hexadvisory.com/contact/#mail
HEX presents the “Executive Cheat Sheet on T&Cs” — your no-fluff guide to Contracting 101. We break down those dense terms & conditions into what they actually mean, why they matter, and how they impact your IT BPO deals.
With Trump’s latest tariff bombshell, the global market is recalibrating. HEX unpacks key nuances—from trade imbalances to real-world business shifts.
Will these tariffs reshape global IT outsourcing? Drop your thoughts below!
Tariff-induced shifts in global dynamics are shaking up the IT outsourcing industry. Explore the key trends enterprises must know to stay competitive and resilient.
This is HUGE! BlackRock, in partnership with Global Infrastructure Partners (GIP) and Terminal Investment Limited, has agreed to acquire a 90% stake in Panama Ports Company from Hong Kong-based CK Hutchison Holdings Ltd for approximately $22.8 billion. “Transaction is purely commercial, unrelated to recent political news” per Hutchison BUT we all know better : )
HEX Advisory Group’s take on the possible socio-political repercussions of this Panama Canal transaction as follows:
This acquisition is a game-changer, reshaping global politics, economics, and diplomacy in a volatile socio-economic global landscape.
For years enterprise AI meant one thing.
Use the biggest model available.
That thinking is already outdated.
The next wave of enterprise AI will be built on right-sized models for the right tasks, not GPT-level firepower for everything.
The real shift is not bigger AI.
It is smarter deployment.
Swipe to see what CXOs should actually care about.
#EnterpriseAI #AILeadership #DigitalTransformation #FutureOfWork
The enterprise consulting landscape is shifting.
Five years ago, 30% of large enterprises engaged boutique firms for niche advisory. Today, that number stands at 45%.
This isn’t a trend. It’s a recalibration.
Enterprises are prioritizing:
• Deep domain operators over generalists
• Execution velocity over presentation cycles
• Measurable outcomes over legacy brand premiums
Transformation today demands precision, accountability, and commercial pragmatism.
At HEX Advisory Group, we work with CXOs who value impact over optics.
If your next mandate requires speed and certainty, let’s talk.
Source: LinkedIn
Analysts will sell you a trend report on AI regulation. Consultants will bill you for a “readiness assessment.”
We built you a ONE-PAGE cheat-sheet ranked High to Low. because CXOs don’t have time for 80-slide decks on things that matter NOW.
The US and India, the world’s two largest democracies sit at the BOTTOM of global AI regulation readiness. That’s not a prediction, it’s a fact.
Brought to you by HEX’s Str[AI]ght Talk. Because we don’t research trends. We manage ’em.
Source: LinkedIn
If you can’t control the Tiger you’re riding, then you are NOT a leader. You’re simply a casualty in motion.
Without AI Regulation and AI Audit, AI risks becoming a military-grade intervention issue within a decade. US’ intervention penchant notwithstanding, America cannot claim AI Leadership while lacking a unified federal statute, coherent framework, or even baseline audit standards esp. relative to EU, China, South Korea, and Singapore.
Source: LinkedIn
What if policy uncertainty was no longer part of your GCC or cloud strategy?
Budget 2026 quietly removes three friction points:
The result? India positioning itself as a globally competitive, policy-stable hub for GCCs and cloud services.
We’re break down what leaders need to know.
AI has officially moved into its own pricing tier and HEX Index® data makes it clear why.
Our analysis shows AI skills are no longer bundled with traditional or niche IT capabilities. From NLP to MLOps, AI now commands a distinct premium due to its direct linkage to revenue, efficiency, and decision automation.
HEX Index® continues to track how skill economics are reshaping modern pricing models—and AI sits firmly at the top.
Source: LinkedIn
January 12, 2026 was an extinction-level event for Enterprise Software. Software is being disintermediated by the very AI tools it helped create.
The launch of Claude Cowork, built 80%+ (some say 100%, but that’s eyewash) using Anthropic’s Claude Code in a 10-day sprint, didn’t just shock the market, it confirmed what investors had begun pricing in. (My own legacy software stock portfolio is down ~30% in just two trading cycles since.)
When AI agents can build software autonomously, run workflows, and execute processes end-to-end, the VALUE EQUATION FLIPS IMMEDIATELY. If the marginal corporate dollar flows directly to AI instead of software licenses or labor, capital markets follow the same logic.
That’s why we’re seeing the unprecedented inversion: Investors are paying premium multiples for chips, traditionally considered asset-heavy, cyclical, supply-chain-exposed businesses, OVER software once prized for sticky, high-margin recurring revenue. That’s NOT noise, it’s a signal of the end to come for legacy software and software development service providers will see a significant runoff too. This 10-day sprint also signals roughly 70–90% REDUCTION in traditional human coding man-hours. If that’s not a Tsunami of revenue depletion for global software providers and Indian legacy providers, then nothing is.
In an Agentic AI world, enterprise software moats are thinner, UI/UX is redundant, switching costs weaker, and differentiation harder to defend. The winners won’t be the loudest SaaS brands of the past. They’ll be the ones embedded in AI-native workflows, outcomes, and economics. Remaining outfits? Well, they won’t remain as they’re about to learn what “recurring” really means when the stack gets rewritten.
“Behind your tunnel vision, reality fades like shadows into the night.” Ring a (division) bell?
HEX Advisory Group is an independent IT and BPS sourcing advisory and benchmarking firm headquartered in the United States. Founded in 2022 by former leaders of the benchmarking and sourcing practices at Everest Group, WGroup, and Wavestone, HEX provides contract health checks, outsourcing cost optimization, benchmark-led negotiations, and GCC advisory to global enterprises and private equity firms. Our proprietary HEX Index® platform delivers rate and pricing benchmarks derived exclusively from real outsourcing contracts across 50+ global locations.
45, Rockefeller Plaza
Suite 2000
New York, NY 10111
USA
Level 3, Good Earth Business Bay II
Sector 58
Gurgaon – 122 098
India
© Copyright Hex Advisory Group. All rights reserved worldwide.